I have accidentally ordered incorrect items. How can I change my order?

Modified on Tue, 31 Oct 2023 at 09:46 AM

Shopping online can sometimes be a little tricky, and we totally get it! If you ever find yourself unsure about sizes or end up with something that doesn't quite fit, don't stress. We've got a fantastic team of sizing experts ready to chat with you on www.couchskins.com from 9 AM to 3 AM EST. 


Now, let's say you've placed an order, and the "Oops, wrong item!" moment hits you before it ships—no problem! We've got your back. To make things super quick and easy, just have these details handy: 


    • Your Order Number 

    •The Email Address you used 

    • Phone number (if you want updates even quicker) 

    • What you'd like to change 

    • A snapshot of the furniture you're covering (helps us make sure the sizing is spot on) 


Once you've got all that, pop over hereto submit your order modification request. Our support team will take it from there and make sure everything is just right for you! If you have any questions along the way, we're here for you. Happy shopping! 

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