My order does not fit. Has sizing issues. Help!

Modified on Tue, 31 Oct 2023 at 09:47 AM

We take immense pride in our impressive 99.1% sizing satisfaction score. However, we understand that, every now and then, sizing issues may arise for various reasons. Here are a few potential factors: 


  • Unique furniture with unique installation instructions needed. 

  • A big couch/sectional which is making the installation instructions a little tougher. 

  • Sizing that may not fit. 

  • Issues with installation. 


In such instances, rest assured that our dedicated sizing team is here to assist you in achieving the perfect fit. Feel free to reach out to them here, and make sure to have the following information ready: 


    • Order Number 

    • Email Address on File 

    • Photograph/Video Demonstrating the Sizing Issue 

    • Detailed Explanation of the Issue (if not covered in the video) 


Once you've provided this information, kick back and relax. Our team will promptly get in touch with a comprehensive guide on how to set everything up flawlessly, made just for you! If the sizing issue is due to an error in the ordering process, remember, we have a sizing guarantee in place to ensure your complete satisfaction with the fit. Your comfort is our priority! 

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